Dallas County election officials found voting errors wherein at least two voters who showed up to vote were informed that someone else had already voted in their name.
County officials said they quickly moved to fix the problem and make sure it did not occur more than it already had.
Dallas County Judge Clay Jenkins confirmed the error, saying it caused between two and four cases and that the error happened because of the county’s pollbooks. He said it could potentially impact as many as 100 voters.
One voter, Rashad Sypho, told NBC 5 that he’d been in the hospital for the last two weeks and was told he had voted on Oct. 13, which he said wasn’t possible. The person who voted in his name voted 20 miles away from where he lives.
Jenkins said there could have been human error components to the issue but that it could also include software glitches. He called it an isolated problem.
Electronic Systems & Software (ES&S) said the problem was due to electronic pollbooks. The problem is still under investigation.
ES&S is used in 4,500 local governments across 42 counties and two U.S. territories and makes up more than half of the market share in the voting machine industry.
There have been many issues with ES&S systems highlighted in recent years, such as machines not recording more than 150,000 votes in the Georgia Lt. Governor race in 2019 and malfunctioning to cause the wrong candidate to be selected in Pennsylvania last December.
ES&S has also made headlines when it sued Cook County, Ill., in 2018 after losing its $30 million contract with the county.